Categories: UAE

Enhancing user experience is key to banking success


Mashreq helps clients identify digital banking trends and adapt to regulatory changes

In conversation with Fernando Pacheco, senior vice-president, head of cash management products, global transaction banking, Mashreq


How can businesses capitalise on digital payments to thrive in the UAE’s evolving financial landscape? 

Innovation and customer demand are driving more reliable and convenient options to manage transactions. The emergence and adoption of solutions such as instant payments, direct debits and embedded finance are redefining how commerce is being done. 

While the former offers immediate settlement of transactions, the latter – enabled by API connectivity – allows transfer of real-time data, seamlessly integrating financial services into non-financial platforms.

Additionally, embedding payments into economic activities is creating ‘invisible’ payment experiences, with many successfully adopted across local businesses, such as Noon and Careem, making transactions effortless. Advanced treasury practices and regional treasury functions are helping to address cash management issues, offer support to international operations and focus on the need for sophisticated financial solutions.

What strategies should companies adopt to align with the UAE’s vision of becoming a global financial hub?

To align with the UAE’s vision of becoming a global financial hub, companies must consider expanding their regional and global presence, leveraging the UAE’s robust legal framework, governance structure and regulatory policies as a base to achieve this from.

By establishing locally based treasury centres, centres of excellence, innovation hubs, and regional headquarters in the UAE, companies can access experienced talent and promote the UAE as a prime location for conducting business.

Furthermore, investing in public-private partnerships and/or leveraging solutions from the growing local tech ecosystem, can further contribute to the UAE’s growth as a financial hub.

How can companies anticipate and adapt to potential shifts in international financial dynamics?

Companies must be well-informed about the dynamic regulatory landscapes and evolving financial ecosystem. Embracing digital payments and new initiatives will significantly transform business operations and consumer demands.

At Mashreq, we help clients monitor and identify these trends, understand relevant regulatory changes and adapt accordingly. Rapid adaptation is essential for gaining a competitive advantage, allowing for early market share capture and enhanced client experiences. 

Additionally, scenario planning for geopolitical risks, cross-border restrictions and financial regulations is vital. Agile decision-making, real-time testing and quick iteration are crucial for staying ahead.

What measures should businesses take to remain competitive in an increasingly dynamic global marketplace?

Businesses must stay informed about trends, allocate time for discussions and brainstorming and engage in continuous learning within their ecosystem.

Effective engagement must involve participation from government agencies, banks, financial technology specialists, international organisations and relevant industry bodies. In the UAE, this collaborative environment is well-supported by active dialogue and effective regulatory mechanisms. Companies should participate in consultations, learn from global practices and adapt them locally to accelerate the adoption of new initiatives.

Click here to visit Mashreq

Published in partnership with 



Source link

gulftimes

Recent Posts

How to advocate for your health

Dr Xand van Tulleken and Professor Sunita Sar explore why we follow advice we suspect…

3 hours ago

Rushdi Abualouf: If Hamas disarmament plan holds, it could mark first credible step to ending Gaza war

After months of marathon talks, Hamas has, for the first time, accepted a framework of…

11 hours ago

Trump says Board of Peace has reached agreement for disarmament of Hamas

The US president said Israel would withdraw from Gaza "as disarmament is completed" and called…

12 hours ago

What your summer reading list says about you

You've been dreaming about that summer break on the sun lounger, book in one hand…

15 hours ago

Why limited war with the US may suit Iran better than peace

Meanwhile, Saudi Arabia, the UAE, Qatar and other oil and gas exporting countries in the…

22 hours ago

Farmwatch: Farmer on mental health issues

"Tom the Young Farmer" tells BBC Radio Shropshire how it's important to check in on…

1 day ago